Official qr678 Documents

Qr678 Privacy Policy — Personal Data Protection for Malaysian Members

Qr678 respects the privacy of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 | Read time: ±7 minutes
Our Privacy Commitment

Why Your Privacy Matters to qr678

Six core principles that guide how qr678 handles the personal data of every Malaysian member.

🔐
256-bit SSL Encryption

All data transmitted between your device and qr678's servers is protected by industry-standard 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted by unauthorised parties.

🇲🇾
Compliant with Malaysia's PDPA 2010

The qr678 Privacy Policy is fully drafted in compliance with Malaysia's Personal Data Protection Act 2010. We respect your rights as a data subject and adhere to all applicable legal obligations.

🚫
No Sale of Data to Third Parties

Qr678 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for the purposes stated in this Privacy Policy.

Data Minimisation

Qr678 only collects personal data that is strictly necessary to deliver platform services, process financial transactions, and meet legal obligations. We do not collect excessive or irrelevant data.

🧾
Right to Access & Correct Data

As a qr678 member, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and in certain circumstances, request its deletion in accordance with the PDPA.

🔔
Data Breach Notification

In the event of any security incident involving your personal data, qr678 is committed to notifying affected members within a reasonable timeframe and taking immediate remedial action to protect your information.

qr678's Privacy Commitment: This Privacy Policy describes qr678's data collection and processing practices. By using the qr678 platform, you agree to the terms of this Privacy Policy. Please read this document carefully and contact us at support@qr678.net if you have any questions.
1 Introduction & Scope of Privacy Policy

Qr678 ("we", "the platform", or "qr678.net") respects the privacy of every individual who uses our services. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data as a member of the qr678 online betting platform in Malaysia.

This Privacy Policy applies to all users of the qr678.net website, including visitors, registered members, and users of the qr678 mobile app. It covers all your interactions with our platform — from account registration and betting activity to financial transactions and communications with our customer support team.

Qr678's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the collection and processing of personal data by commercial organisations in Malaysia. By accessing or using the qr678 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

2 Types of Personal Data We Collect

Qr678 collects the following categories of personal data from members and users of our platform:

Data Categories Examples of Information Requirements
Identity Data Full name, MyKad/passport number, date of birth, gender Mandatory — account verification & KYC
Contact Information Email address, phone number, residential address Mandatory — communications & verification
Financial Data Payment methods (Touch 'n Go, DuitNow, GrabPay, FPX), deposit/withdrawal records Mandatory — transaction processing
Activity Data Betting history, games played, active session duration Mandatory — account management & security
Technical Data IP address, device type, web browser, operating system Automatic — security & analytics
Cookie Data Session cookies, preference cookies, analytics cookies Automatic — user experience

Qr678 does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required for responsible gaming purposes and with your explicit consent.

3 How qr678 Collects Personal Data

Qr678 collects personal data through the following methods:

  • Account Registration: When you register a new account with qr678, you are required to provide basic identity and contact information.
  • KYC Verification: During the identity verification process, you will be asked to upload a copy of documents such as your MyKad or passport.
  • Financial Transactions: Every deposit and withdrawal made via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX will have the necessary transaction details recorded.
  • Platform Usage Activity: Our system automatically logs your betting activity, including game type, bet amounts, and session duration, for security and responsible gaming purposes.
  • Support Communications: When you contact the qr678 support team via live chat, email, or WhatsApp, we record those interactions to ensure service quality.
  • Cookies & Tracking Technologies: Our platform uses cookies and similar technologies to automatically collect technical data as you browse our website.
4 Purposes of Personal Data Use

Qr678 uses collected personal data solely for the following legitimate purposes:

  • Account Management: Creating, verifying, and maintaining your member account on the qr678 platform.
  • Transaction Processing: Securely and accurately processing deposits and withdrawals via Malaysian local payment methods including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
  • Legal Compliance: Fulfilling legal obligations including KYC requirements, anti-money laundering (AML) compliance, and reporting to relevant authorities when required.
  • Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity, while safeguarding the integrity of the qr678 platform.
  • Service Improvements: Analysing usage patterns to improve the user experience, enhance platform performance, and develop relevant new features.
  • Service Communications: Sending you important notifications related to your account, transactions, policy updates, and security information.
  • Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling and offering appropriate support to members who need it.
  • Marketing (with consent): Sending promotional content, bonus offers, and qr678 platform news to members who have consented to receive marketing communications.

Qr678 will not use your personal data for any purposes beyond those listed above without first obtaining your consent.

5 Third-Party Data Sharing & Disclosure

Qr678 does not sell or rent members' personal data to any third party. However, we may share your personal data with selected parties in the following limited circumstances:

  • Payment Service Providers: Authorised payment processors that facilitate your deposit and withdrawal transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, and FPX. These providers are bound by strict confidentiality agreements.
  • Game Software Providers: Licensed game partners who provide slots, Live Casino, baccarat, and Sports Betting content to the qr678 platform. Only the minimum data required for game operations is shared.
  • Regulatory Authority: Regulatory bodies, law enforcement agencies, or courts where disclosure is required by law or a valid court order.
  • Technical Service Providers: Cloud computing, analytics, and cybersecurity service providers that support the operation of the qr678 platform. All such providers are subject to strict data protection agreements.
  • Identity Verification: Third-party services that assist us in verifying member identities for KYC and AML compliance.

In all instances of data sharing outlined above, qr678 ensures that receiving parties are bound by confidentiality and data protection obligations equivalent to our own standards.

6 Data Storage & Security Measures

Qr678 takes comprehensive technical and organisational measures to keep your personal data secure at all times:

  • All data is stored on servers protected with AES-256 encryption and secured by enterprise-grade firewalls.
  • Access to members' personal data is restricted to qr678 staff with a legitimate business need only, and all access is logged for audit purposes.
  • All data transfers between the platform and Malaysian payment service providers are protected with TLS 1.3 protocol.
  • We conduct regular penetration testing and security audits to identify and address system vulnerabilities.
  • Member passwords are stored in hashed format using strong algorithms and cannot be viewed in their original form by anyone, including qr678 staff.

Data Retention Period: qr678 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal obligations. Active account data is retained for the duration of membership. Following account termination, data is kept for a minimum of 7 years for legal compliance purposes before being securely deleted.

7 Cookies & Tracking Technologies

The qr678 platform uses cookies and similar tracking technologies to enhance user experience and collect analytics data. The following are the types of cookies we use:

  • Essential Cookies (Required): These cookies are required for core platform functions such as login verification, game sessions, and security. They cannot be disabled.
  • Preference Cookies: Saving your personal settings such as interface language, display limits, and game preferences so you don't have to reconfigure them each time you log in.
  • Analytics Cookies: Helping us understand how members use the qr678 platform so we can improve navigation, performance, and content. This data is collected in aggregate and does not directly identify individuals.
  • Marketing Cookies: Used to display relevant promotions and offers based on your activity on the platform. This type of cookie is only activated with your consent.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the qr678 platform.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by qr678:

👁️
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests can be submitted by email to support@qr678.net and will be processed within 21 working days.

✏️
Right to Rectification

If you find that personal data held by qr678 is inaccurate or outdated, you have the right to request a correction. Updates can be made directly through your account or by contacting customer support.

🚫
Right to Withdraw Consent

You may withdraw consent for data processing based on consent at any time, particularly for marketing communications. This does not affect the validity of any processing carried out prior to the withdrawal.

🛑
Right to Object to Processing

Under certain circumstances provided for by the PDPA, you have the right to object to qr678's processing of your personal data. Requests will be reviewed and responded to within a reasonable timeframe.

📩
How to Exercise Your Rights

To exercise any of the rights above, please contact qr678's Data Protection Officer by email: support@qr678.net by clearly stating the right you wish to exercise along with your account details for identity verification purposes.

9 Children's Privacy & Age Restrictions

The qr678 platform is strictly for individuals aged 18 and above. qr678 does not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account with qr678 are urged to contact us immediately at support@qr678.net.

10 Amendments to the Privacy Policy

Qr678 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any material amendments via:

  • In-platform notification on qr678 the next time you log in.
  • An email notification will be sent to your registered email address.
  • Updates the "Last Updated" date at the top of this page.

Continued use of the qr678 platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

11 Contact Us — Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how qr678 handles your personal data, please reach out to us through the following channels:

  • Email: support@qr678.net
  • Live Chat: Available 24/7 in Bahasa Malaysia directly on the qr678 platform

We aim to respond to all privacy-related enquiries within 3 business days. For formal requests requiring legal review, the response period may take up to 21 business days in accordance with PDPA provisions.

Note: For complaints that cannot be resolved directly with qr678, you have the right to refer the matter to Malaysia's Department of Personal Data Protection under the Ministry of Communications and Digital.

Your Data Is Safe at qr678 — Register Now

Join over 500,000 Malaysian members who trust qr678 for a safe, transparent, and enjoyable betting experience. Your privacy is our priority.

Bahasa Melayu